Shipping & Returns

Shipping Policy

 

Domestic Shipping

We ship USPS First Class on all packages unless otherwise stated

Business Days & Holidays

All orders ship Monday – Friday, excluding the following holidays below:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve Day 
  • Christmas Day
  • New Year’s Day

Return & Exchange Policy

We gladly accept returns and exchanges
If you are not happy with your item(s) or if they arrive damaged, please notify us within 7 days of receiving the item, so we would be able to provide refunds for unworn jewelry pieces. 

In order to process an exchange/return we must receive items back in same condition as you received (unworn / no exception) within 14 days from the date you've receive your order.

Returns will be processed within 7 business days of receipt of your item(s) back to our studio. You will receive an email notification once your return is processed. Please note that payment processing is beyond our control so please allow up to 3-5 additional business days for the funds to be credited to your payment method.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can't be returned or exchanged. Because of the nature of these items, unless we have made a mistake with your order, we can't accept returns for:

  • Custom or personalized orders
  • Items on sale
Buyer is responsible for the return shipment and original shipping fee will NOT be refunded. 
International orders - Due to Custom's Fee's we are not able to take returns on International orders.